Terms of service
MyMoodRx™ Terms of Service
Effective Date: 9/01/2025
Welcome to MyMoodRx™. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our site or purchasing from us, you agree to be bound by these Terms.
1. Overview
MyMoodRx™ is a wellness lifestyle brand that offers candles, body care products, and mood-shifting rituals. Our site is hosted on Shopify Inc. They provide us with the e-commerce platform to sell our products and services.
2. Eligibility
To use this site and make purchases, you must be at least 18 years old or have the permission of a parent or guardian. You agree to provide accurate and current information when creating an account or placing an order.
3. Product Use
All MyMoodRx™ products are for external use only unless otherwise stated. Our mood-based offerings are designed to support emotional well-being but are not intended to diagnose, treat, cure, or prevent any disease.
4. Pricing & Availability
All prices are listed in USD and may change without notice. We reserve the right to limit product quantities or discontinue products at any time. We are not liable if a product becomes unavailable.
5. Orders & Payment
When you place an order, you agree to provide complete and accurate payment and shipping information. Orders are processed upon payment confirmation. We reserve the right to cancel any order for any reason, including suspected fraud or product availability.
6. Shipping & Delivery
Please review our Shipping Policy for current delivery times and costs. MyMoodRx™ is not responsible for delays caused by shipping carriers or incorrect addresses provided by customers.
7. Returns & Refunds
We offer a 30-day return window on eligible products. For full details, please refer to our Returns & Refund Policy. Personalized or opened products may not be eligible for return.
8. Intellectual Property
All content on our site—including logos, text, product names, candle scent formulas, images, and brand elements—is the intellectual property of MyMoodRx™ and may not be used, copied, or distributed without our written permission.
9. User-Generated Content
If you tag @MyMoodRx or use hashtags like #MyMoodRx or #EveryFlameSparksAShift, you grant us permission to use your content for marketing purposes, including reposts, ads, and email features.
10. Prohibited Uses
You may not use our website or products for:
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Any unlawful purpose
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To violate intellectual property rights
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To upload or transmit viruses or malicious code
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To harass, abuse, or defame others
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To spam or collect user data without consent
11. Disclaimer
All MyMoodRx™ products are used at your own discretion. While crafted with care and therapeutic intention, individual results may vary. We do not make medical claims and do not replace professional healthcare advice.
12. Limitation of Liability
To the fullest extent permitted by law, MyMoodRx™, its owners, employees, and affiliates shall not be liable for any direct or indirect damages resulting from the use of our products or website.
13. Changes to Terms
We reserve the right to update these Terms at any time. When we do, the updated date will be listed at the top. Continued use of our site following changes indicates your acceptance of the revised Terms.
14. Privacy
Your privacy matters to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.
15. Contact Us
If you have any questions about these Terms, please contact us at:
📧 support@mymoodrx.com
📍 Atlanta, GA