MyMoodRx Support Center

Welcome to the MyMoodRx™ Support Center. We're here to help you get the very best experience from every ritual. Whether you're lighting a candle, moisturizing your skin, or creating a self-care moment, this page includes everything you need to safely enjoy your products.


🌿 Our Promise

Every MyMoodRx™ product is thoughtfully crafted with premium ingredients, mood-inspired fragrances, and intentional rituals designed to elevate your everyday wellness.

Our products are:

  • Plant-inspired
  • Handcrafted in small batches
  • Phthalate-free fragrances
  • Cruelty-free
  • Made with premium oils and butters
  • Designed for everyday self-care

🕯️ MyMoodRx Mood Candles

Made With

Our candles are handcrafted using a luxurious blend of:

  • Coconut Wax
  • Soy Wax
  • Premium Fragrance Oils
  • Cotton Wick

Candle Care

For the best experience:

  • Burn 2–4 hours during the first burn.
  • Trim wick to ¼ inch before each use.
  • Keep away from drafts.
  • Burn on a heat-safe surface.
  • Never leave unattended.
  • Stop burning when ½ inch of wax remains.

Safety

  • Keep away from children and pets.
  • Never move while hot.
  • Extinguish before leaving the room.

🧈 MyMoodRx Whipped Shea Butter

Ingredients

  • Raw Shea Butter
  • Mango Butter
  • Coconut Oil
  • Sweet Almond Oil
  • Vitamin E Oil
  • Arrowroot Powder
  • Product-Specific Fragrance Blend

Best For

  • Dry Skin
  • Rough Elbows
  • Hands
  • Feet
  • Stretch Marks
  • Daily Moisturizing

How to Use

Massage a small amount into clean skin until absorbed.


🧴 MyMoodRx Luxury African Black Soap Body Wash

Ingredients

  • Liquid African Black Soap
  • Cocamidopropyl Betaine
  • Coco Glucoside
  • Aloe Vera Juice
  • Vegetable Glycerin
  • Sweet Almond Oil
  • Vitamin E Oil
  • Essential Oil Blend
  • Phenoxyethanol
  • Product-Specific Fragrance Blend

How to Use

Apply to wet skin using hands or a washcloth. Lather, cleanse, and rinse thoroughly.

Avoid contact with eyes.


🧴 MyMoodRx Silky Mood Lotion

Ingredients

  • Aloe Vera Juice
  • Sweet Almond Oil
  • Jojoba Oil
  • Shea Butter
  • Vegetable Glycerin
  • Emulsifying Wax
  • Vitamin E Oil
  • Product-Specific Fragrance Blend

Benefits

  • Lightweight hydration
  • Fast absorbing
  • Leaves skin silky soft
  • Daily moisture
  • Suitable for all skin types

✨ MyMoodRx Luxury Sugar Scrub

Ingredients

  • Fine Cane Sugar
  • Jojoba Oil
  • Sweet Almond Oil
  • Coconut Oil
  • Vegetable Glycerin
  • Vitamin E Oil
  • Product-Specific Fragrance Blend

How to Use

Massage onto damp skin using gentle circular motions.

Rinse thoroughly.

Use 2–3 times weekly.

Avoid

  • Broken skin
  • Face unless specifically formulated
  • Water entering the container

🌸 About Our Fragrances

Every MyMoodRx product features a unique Product-Specific Fragrance Blend created to complement the mood and ritual associated with that collection.

Examples include:

  • Calm AF™
  • Heavy on the Self-Love™
  • Happy Looks Good On Me™
  • Sugar Rush Therapy™
  • Forbidden Fruit Rush™
  • Cry It Out Comfort™
  • Hello Becoming™
  • Main Character Energy™
  • Sweet Addiction™
  • Golden Obsession™
  • Let It Go™
  • WellnessRx™
  • Slow Burn™
  • Do Not Disturb My Peace™
  • Cuchi™
  • Insomniac's Antidote™

Each scent blend varies by collection and is listed on the individual product page.


Allergies & Skin Sensitivity

Our products contain natural butters, plant oils, and fragrance ingredients.

Please review ingredient lists before use if you have allergies or sensitivities.

Always perform a patch test before first use.

Discontinue use if irritation occurs.

Consult your healthcare provider if you are pregnant, nursing, or under medical care before using products containing essential oils.


Storage

For best quality:

  • Store in a cool, dry place.
  • Keep out of direct sunlight.
  • Keep lids tightly closed.
  • Avoid introducing water into jars.

Frequently Asked Questions

Are your products handmade?

Yes. Every MyMoodRx™ product is handcrafted in small batches for quality and consistency.

Are your candles made with paraffin?

No. Our candles are made with a premium Coconut Soy Wax Blend.

Are your products cruelty-free?

Yes. We never test on animals.

Why does whipped shea butter melt?

Because it contains natural butters and oils. If it softens during shipping, place it in a cool room until it firms again. The product remains safe and effective.

Why is my sugar scrub separating?

Natural oils may rise to the top. Simply stir before use.

Can I use body wash every day?

Yes. Our gentle African Black Soap formula is designed for daily use.

Are your fragrances the same across every product?

Each Mood Collection features its own signature fragrance blend, so every collection has a unique scent experience while maintaining the same premium base formula.


Need Help?

If you have questions about your order, ingredients, product recommendations, or wholesale opportunities, we're here to help.

Email: supprt@mymoodrx.com

Website: www.mymoodrx.com

Thank you for choosing MyMoodRx, where every ritual is designed to help you feel more balanced, more confident, and more like yourself. 🌿💜